Concept Attendant
Hartsfield-Jackson Atlanta International Airport
PURPOSE OF POSITION
Support the operation to deliver Superior Guest Service by performing duties which includes: completing guest transactions, assisting with food preparation and cooking, and cleaning. Adhere to company policies related to standard operating procedures and cash handling.
ESSENTIAL DUTIES/RESPONSIBLITIES:
- Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.
- Verifies cash drawer/bank and completes appropriate paperwork.
- Processes orders and accepts payments.
- Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
- Performs food preparation duties in accordance with company standards.
- Maintains cleanliness of area which includes trash removal, dishwashing, sweeping and mopping floors, cleaning tables, countertops, food prep area, display cases and equipment and stock supplies as needed.
- Follows safe food handling and proper hygiene practices.
- Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
- Performs opening and/or closing side works according to established checklists.
Education/Previous Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
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